Being assertive means having the courage to express your thoughts and, at the same time, the ability to do so in the appropriate manner. It implies exercising your own right to be heard, while, at the same time, respecting the rights of others to speak and to be heard. Assertiveness is not necessarily an innate ability, but rather one that can be learned by training.
Our promise is that, at the end of the session you will know how to:
- develop abilities for assertive communication;
- learn how to avoid displaying both passive and aggressive types of behaviour.